
Marie Smith
University of Connecticut, School of Pharmacy, USA
Title: Primary Care Medication Management Services with a Shared Resource Pharmacists Network: Multistakeholer Prespectives
Biography
Biography: Marie Smith
Abstract
Objectives: To assess the current knowledge of consumers and physicians about pharmacist training/expertise and capacity to provide primary care medication management services in a shared resource network; determine factors that will facilitate/limit pharmacists as a member of community-based “health care team;” determine factors that will facilitate/limit pharmacists integration in primary care teams; determine factors that will facilitate/limit payer reimbursement for medication management services. Methods: Qualitative research methods; focus groups were conducted with primary care physicians and consumers, while semi-structured discussions were conducted with a public and private payer. Results: Consumers viewed pharmacists in traditional dispensing roles and were unaware of the direct patient care responsibilities of pharmacists as part of community-based health teams. Physicians noted several chronic disease states where clinically-trained pharmacists could collaborate as health care team members yet had uncertainties about integrating pharmacists into their practice workflow and payment sources for pharmacist services. Payers were interested in having credentialed pharmacists provide medication management services if the services improved quality of patient care and/or prevented adverse drug events, and the services were cost neutral Conclusions: Pharmacists must disseminate the existing body of evidence on pharmacists as direct patient care providers of medication management services and the related impact on clinical outcomes, patient safety, and cost savings to external audiences.
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